ENCUESTA DE SATISFACCIÓN EN LA ATENCIÓN DE PETICIONES, QUEJAS, RECLAMOS, RECONOCIMIENTOS DEL SERVICIO Y SUGERENCIAS

SURVEYS OF SATISFACTION IN THE ATTENTION OF REQUESTS, COMPLAINTS, CLAIMS, RECOGNITION OF THE SERVICE AND SUGGESTIONS

Apreciado Ciudadano:
Dear citizens:

Para la Policía Nacional es importante conocer su opinión sobre su experiencia en la atención a su solicitud. Lo invitamos a contestar las siguientes preguntas en los próximos dos (2) minutos, marcando la opción que considere a la atención prestada a su solicitud, así: (Excelente/Bueno/Regular/Malo):
For the National Police is important to know your opinion about your experience in your request. We invite you to answer the following questions in the next two (2) minutes, marking the option you consider to the attention paid to your request, as follows: (Excellent/Good/ Fair/Bad):

The attention provided to your requirement was:
The quality of the response to your requirement is:
The language and / or clarity used in the response to your requirement is:
The response time provided to your requirement was:
Describe the observations and / or recommendations that you consider necessary to improve the attention of Petitions, Complaints, Claims, Acknowledgments of the Police Service and Suggestions in the National Police:

“Agradecemos su tiempo para responder esta encuesta, contribuyendo a mejorar los procesos y el servicio policial prestado a nuestros ciudadanos”.
“We appreciate your time to answer this survey, helping to improve processes and the police service provided to our citizens”.


© 2021 Policia Nacional de Colombia